Meijer is a family-owned supercenter retailer headquartered in Grand Rapids, Michigan, and operating in five Midwest states. Meijer developed the supercenter concept in the 1960s and is still recognized as a successful and innovative leader with this format. However, with other retailers entering the market format, Meijer realized they had to reduce overhead to remain competitive and improve profitability. Meijer challenged FTCH to reduce costs by at least 25 percent while incorporating new retailing design layouts and completing the recommendations in three months.
With an ambitious time frame, intense weekly brainstorming team meetings, and regular project updates for senior management, the challenge was successfully met by generating 884 cost reduction ideas, of which 287 were selected. The results of this synergistic effort were implemented by FTCH into new store prototypes. Continuation of the prototype rollout program ensured the recommendations made in the cost reduction study were incorporated into the new stores.
Since 2003, FTCH has been involved in over 15 Meijer facilities and continues to provide the following services:
- Management of updates to current store prototypes
- Development of the new store prototypes
- Management of site plan approval process
- Site adaptation and rollout of new stores
- Renovation of existing stores
- Energy analysis and improvements to existing stores